Terms & conditions
These terms govern every bin rental made through Houston Moving Bins ("we," "us"), a DBA of White Brick Ventures LLC. By placing an order, you ("customer," "you") agree to these terms.
Each package includes a standard one-week rental, starting the day of delivery. Need more time? Extension requests must be made before your scheduled pickup date and are subject to availability. Extensions are not confirmed until approved and the extension fee is paid.
If bins are not ready or accessible when pickup is attempted, or aren't returned by the end of the rental period, we'll treat it the same as an approved extension: you're charged the standard additional-week rate for your package (10 Bin: $20, 20 Bin: $30, 40 Bin: $45) rather than a separate penalty fee.
We'll contact you before your scheduled delivery to coordinate a time. You're responsible for providing an accurate delivery address and a safe, reasonably accessible location for delivery and pickup. On your scheduled pickup date, bins must be emptied, reasonably clean, and accessible.
Normal wear from ordinary moving use is expected and won't result in additional charges. Bins may not be painted, permanently marked, cut, drilled, altered, or used in a way likely to cause damage. Bins returned with excessive dirt, paint, oil, chemicals, adhesives, or other substances requiring extraordinary cleaning may be subject to a reasonable cleaning charge.
You're responsible for protecting rental equipment from loss, theft, misuse, and damage while it's in your possession. Bins that are lost, stolen, missing, or damaged beyond reasonable repair are billed at $10 per bin. Dollies that are lost, stolen, missing, or damaged beyond reasonable repair are billed at $25 per dolly. Normal wear and tear won't result in a replacement charge.
Each bin has a maximum contents weight of 75 pounds. Bins are intended for normal household and office moving and storage, and may not be used to store or transport hazardous, flammable, explosive, illegal, biohazardous, or otherwise dangerous materials. You're responsible for ensuring bins are packed and handled safely and don't exceed the stated weight limit.
The Moving Debris Pickup add-on covers what fits in the bed of a standard pickup truck (approximately 8 cubic yards, or roughly the equivalent of 10 standard moving boxes' worth of flattened cardboard, packing paper, and bubble wrap). We do not operate a trailer or box truck, so we can't take construction debris, furniture, appliances, or volume beyond that limit. If your leftover packing material exceeds this, we'll let you know at pickup and can refer you to a local junk removal service.
Wardrobe boxes are sold as a one-time supply, not a rental, and are yours to keep. Pickup and recycling of the box is included when purchased alongside a bin package.
Cancellations made at least 48 hours before your scheduled delivery date are eligible for a full refund. Cancellations made less than 48 hours before delivery are non-refundable, though the rental may be rescheduled one time, subject to availability. Once bins have been delivered, rental charges are non-refundable. You may reschedule a delivery with at least 24 hours' notice at no additional charge, subject to availability.
Payment is due at the time of booking. Additional weeks, add-ons, cleaning fees, and damage fees are charged to the payment method on file or communicated to you directly.
Houston Moving Bins is not responsible for the condition of items packed inside the bins by the customer, or for damage to items caused during packing, transport, or unpacking performed by the customer. Our liability is limited to the cost of the rental itself.
We service Katy, Fulshear, Cinco Ranch, and the surrounding West Houston area. We reserve the right to decline delivery outside our standard service area or apply an extended-distance fee.
These terms are governed by the laws of the State of Texas.
Questions about your rental or these terms? Reach us at houstonmovingbins@gmail.com or (346) 517-0822.
